Recalls

Your safety is important to us. We are conducting a Preventive Service Campaign on select chevrolet vehicles to ensure your safety wherever you are on the road.

Results on this website were updated as of August 2022


VEHICLE IDENTIFICATION NUMBER (VIN) CHECKER
Check here if your vehicle is part of an existing Service Campaign. All affected vehicle parts will be replaced or fixed free of charge.

Enter your 17-digit VIN

Note: Please do not include space, or characters such as underscores (_), dashes (-), asterisks (*) etc.

How do I locate my VIN number?

Your VIN is the unique identification for your vehicle and contains 17 alphanumeric characters. There are two (2) ways to locate your VIN.

1) You may locate your 17-digit VIN/Chassis No. on your Certificate of Registration:

VIN Location

2) You may locate your VIN at the bottom left of your vehicle’s windshield:

VIN Location

Contact Chevrolet Hotline

Direct Line: +632 8846-2438

Email: customercare@chevyhelpdesk.com

Chevrolet Announces Safety Recall in the Philippines for Select Vehicles Affected by Faulty Takata Airbags

Chevrolet puts you at the center of everything we do, and in line with our efforts to ensure your safety and that your Chevrolet vehicle is at its optimum performance, The Covenant Car Company, Inc. (TCCCI), the exclusive importer and distributor of Chevrolet automobiles and parts in the Philippines, is conducting a Preventive Service Campaign for select Chevrolet vehicles that may have been affected by potentially faulty Takata airbags.

Chevrolet has learned that some of the Takata driver's side airbag propellant for the Chevrolet Sonic (from the model year 2012 to 2013), Chevrolet Cruze (from the model year 2010 to 2013), Chevrolet Orlando (from the model year 2012 to 2013), and Chevrolet Trax (from the model year 2014 to 2018) may degrade due to a combination of high humidity and temperature in our environment over a long period of time.

It has also come to our knowledge that select Chevrolet Suburban (from the model year 2007 to 2013) and Chevrolet Tahoe (from the model year 2007 to 2013) models may have been affected by faulty Takata passenger-side airbag inflators.

The Preventive Service Campaign aims to perform the necessary inspection on your Chevrolet vehicle and replace the airbag, to prevent any untoward incidents from happening. The service is free of charge, and should only take approximately one (1) hour. We ask the owners of the aforementioned vehicles to schedule their service immediately at any authorized Chevrolet dealership near you.

Model Information Guide for Takata Airbags Recall:


Affected Model Model Year
TRAX TRAX 2015-2018
SONIC SONIC 2013-2014
CRUZE CRUZE 2010-2016
ORLANDO ORLANDO 2011-2015
TAHOE TAHOE 2007-2013
SUBURBAN SUBURBAN 2007-2013